Six Sigma Memory Jogger II: A Pocket Guide by Ginn, Finn, Ritter and Brassard 

I haven’t been formally trained in the ways of Six Sigma, but I have been around it enough to know some of the basics. We used it at SuperValu/Albertsons. I saw it accomplish some amazing savings through several projects.  Simple, small process changes that were shown to save millions of dollars because of the scale of the operation. I worked closely with a few black belts on projects and their grasp of analysis was admirable. I always wanted to be one, but never got the chance.

One project I knew began with an idle comment from a vendor that the company purchased more small item shipping bins than anyone they knew. This was a huge expense each year. Why were the bins disappearing? That was the answer the Six Sigma team was tasked to find. Using several analysis tools, they quickly discovered the root cause was no process or procedure for returning the bins from the stores to the distribution centers. The bins were stacking up at the stores until the manager got tired of having them in the way and tossing them in the trash. A simple process change later and the bins were flowing back to the distribution centers on the empty trucks to be reused hundreds of times.

The Six Sigma Memory Jogger was recommended to me by my manager. It contains an alphabetical listing of all the tools and tricks the Six Sigma black belts use to do their work. Each tool and method is laid out in a concise discussion of what it is, why it is useful and how to employ it. It even includes a few examples of each. It is short, just 266 pages, but it has one of the most complete listings of analysis tools I have seen. Now that I have read through it, I can draw upon the multitude of tools, except for a few intense statistical functions that were beyond my brain. The rest, however, are useful in all sorts of settings. Having this handy reference close at hand means I don’t have to remember everything, but can do a quick review and get the results I need quickly. I have used several over the years in different situations and have found them invaluable. I

If you have to do any kind of analysis of business process in your job, this book is a great one to have in your toolbox. Recommended.

 


The Intelligent Entrepreneur: How Three Harvard Business School Graduates Learned the 10 Rules of Successful Entrepreneurship by Bill Murphy  

For the college entrepreneur, being accepted to the the Harvard or Stanford Business Schools is the Holy Grail of Opportunity. Each year, thousands apply and only a few are accepted into these elite programs. The graduates are assured lucrative job offers and contacts for which others would kill. This book follows three HBS graduates who chose another popular route, entrepreneurship. These three turned down the six figure salaries for the opportunity of making something big on their own.

I picked up this book in the hopes of gleaning some information to feed my desire of someday having my own company. What I came away with was unexpected discouragement. I am sure this wasn’t what the author went for, but after tracing the route of these three Harvard graduates, I got the distinct impression a) I could only make it if I attended the Harvard Business School and b) if I didn’t create a multimillion dollar company in three years, I wouldn’t be a successful entrepreneur. The stories were interesting, the advice pertinent, but the loftiness unattainable.

The three chosen subjects each started Internet companies: The Ladders, Military.com and Bluemercury (an online cosmetics retailer). Each were successful through the tenacity and strength of their founders. Each survived through their contacts made at HBS. In fact, one of the lessons I learned from the book, intentional or not, is the value of high-powered contacts, both for advice and cash. It is discouraging to anyone who hasn’t gone to the elite schools to ever hope of meeting these kinds of players.

The chronicle of their respective business startups was very educational and interesting. The book is very engaging, the stories very well written. It is obvious Murphy is a reporter. His style and experience shows through – I cared about their problems and successes. I cheered inwardly as Marla made the shift from sinking online retailer to successful brick-and-mortar boutique. I applaud the success they achieved and grumbled at the poor people management decisions and bad behaviors.

I came away from the book with a fresh look at the hyper-charged life of the successful big entrepreneur, with multimillion dollar investments and even larger payoffs. What I didn’t find was much value for the small entrepreneur. It felt that the message was “if you want to be successful, you better go to Harvard or Stanford”. That just isn’t an option for me, so I was left wondering if I had any business even considering starting my own business. That wasn’t what I was hoping to find.

 

The War of Art: Break Through the Blocks and Win Your Inner Creative Battles by Steven Pressfield

I have heard good things about The War of Art for many years. Several of my friends sing its praises. It had been on my list for a long time. Finally, after nearly a decade, the time was right. I needed to read it this week. Had I read it when I first heard of it, it may not have had the same impact on my life.

Steven Pressfield is the author of bestseller novels, including The Legend of Bagger Vance. He departs from his normal fiction to write this small book on winning the inner creative war. He discusses how he came to break from his “normal” career and embark on his journey to create novels. However, the book is much more than that story. It is how to break free and have the courage to create.

Pressfield begins by naming the force that keeps us from starting something creative – Resistance. It is the force that causes us to doubt and put off what we long to do. It feeds on fear and magnifies it to crippling heights. Resistance, in literary circles, can be known as writer’s block. In others, it is procrastination. It is most happy when we do things that are not creative. In short, often in one page mini-essays, he defines Resistance in detail so we can recognize it in our life.

In the second section of the book, Pressfield describes ways to combat Resistance. He calls this “turning professional.” He talks about the discipline of creating art. He details his habits in how he lives each day, structured and rigid so as to provide space for his muse to direct his writing. He discusses how the amateur will write when the feeling strikes. The professional treats it as a regular habit, beginning at the same time each day, much as the rest of us start our jobs. He describes the attributes of the professional, such as seeking order, demystifying process, acting in the face of fear and not taking failure and success personally. Again, the format is in short essays.

The final section is about going beyond Resistance, examining where art comes from. Pressfield admits he is a spiritual man, firmly believing in angels and muses. He believes God puts us on Earth to be creative, not drones. Therefore, to fulfill our destiny, we must learn to create, take off the blinders on our souls and invoke angels and muses to aid us.

I understand the concept of Resistance. It keeps me from writing here as often as I desire. I have many creative ideas circling inside my head, eager for space to land and take root. Resistance keeps me from letting these ideas out to the light. Doubts, fears, poor choices and other excuses have bottled me up for years. As I read this book, I found the naming and descriptions helped me relax and gain confidence in myself. I haven’t fully overcome Resistance yet, but I have been breaking down the walls I have built over the decades. It isn’t easy to overcome the habits I have built.

I highly recommend this book, especially if you have feelings of creativity that are being suppressed for whatever the reason. Pressfield kindly doesn’t condemn, but shows the way – the way to win the War of Art.

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