My son and I were discussing something he noticed the other day. He said he had been getting to the lunch line first lately and had been able to talk with the Lunch Lady while she finished setting up the line. Since he has been doing that, he has discovered she has been slipping him extra cookies and other little “bonuses”. He was puzzled and actually challenged her on it. She just smiled and told him to not worry about it. He was concerned that he was getting something he wasn’t paying for and didn’t know what he should do.

I experienced the same phenomena back in high school. I made it a point of giving my Lunch Ladies feedback when something tasted especially good or bad. I always raved when something was especially delightful. It wasn’t long before extra cookies or peanut butter treat would appear on my tray. One day, as I was tossing my tray from the potato bar in the trash, one of the Ladies saw me. She was horrified that I had chosen the potato bar over her special Chinese lunch. She had me come back into the kitchen and have another lunch, complete with almond cookie, so that I could give her my critique.

A little kindness can go a long way in this world. I have never found it wrong to smile and thank those who give me good service. The more I treat these people with respect, the greater respect I receive from them. I have found this especially true in those often unthanked positions, such as police, librarians and, of course, the Lunch Lady.

Of course, false gratitude in the attempt to gain special favor doesn’t go far. I had a friend who was jealous of my extra cookie. After explaining how I ended up with it, he went up to her, mumbled something that sounded like a compliment and then asked if he could have another cookie. It didn’t work. Faking it doesn’t cut it, folks.

Take a moment and share a smile and a heartfelt “thank you” with someone under-appreciated today. We love our Lunch Ladies!

 

When someone tells you to pay attention to the details, how detailed do you go? I learned a whole new level of detail a couple weeks ago. I will never look at detail the same way again. I have a whole new standard for what it means to ‘do a good job’ and ‘clean’.

I am a Mormon and we have temples. You may have seen a few around. These are not ordinary church buildings to us. They are very special buildings reserved for very sacred ordinances. We dedicate these buildings as the Houses of the Lord. And that is where this story begins.

Every six months, the temple is closed for two weeks for cleaning. Members volunteer to work in the temple to clean it and keep it in good shape. I had not had the opportunity to clean one of these special buildings until this year. I signed up for a four hour shift in January and June. Both times, I was lucky enough to get to clean chandeliers.

I couldn’t find a picture of the chandelier in the Mount Timpanogos Temple, but the one at left is close enough for you to get an idea of the task (This picture is from the Atlanta, Georgia Temple). There are literally thousands of glass rods, crystal chains and pendants in the large one in the center. It took twenty of us four hours to disassemble the glass and lay it out to be cleaned. Each level is unique and had to be kept together so that it would all fit back together again. We wore cotton gloves, never touching a piece with bare hands. The oils would transfer to the glass and attract dust faster. Each piece was then cleaned by hand by rubbing it vigorously until the glass heated up and released all the dirt onto the towel. Each piece would take 20-30 seconds of this active rubbing to come clean. Believe me, my arms and back were sore by the time I finished.

Every light bulb was checked and changed if necessary. We lost count of how many bulbs are in the fixture. Next, all the brass was cleaned and dusted, taking thirty minutes for a team of three working on ladders. Even after the fixture had been lowered, it was still over ten feet tall. Before my shift ended, we had only cleaned about 1/4 of the glass. Another shift came in the next day to finish and reassemble it.

The second experience in June was much the same, except I was assigned to one of the little chandelier sconces, like you can see on the wall. I was on that fixture alone to clean and reassemble. It took me all four hours to do just one.  Believe me, I never look at those beautiful chandeliers the same way again.

While I was cleaning, I got talking with one of the full time staff about the process of cleaning the rest of the temple. I asked just how thorough of a cleaning happens each six months. She started detailing out the entire list of things to do. The chandeliers are only the beginning of the task. Every table and chair, rail and banister is checked and painted if there is a scratch or nick in the finish. Then they start at the ceilings and wipe down every wall. The carpets are shampooed and dried. The tiles are hand cleaned with tiny brushes. The doors and railings are cleaned, using toothpicks to get every tiny crevice dirt free. The vents are cleaned with Qtip swabs. Every surface is cleaned top to bottom, including the furnace rooms. And that is just the inside. The outside often gets renovations in the gardens, cracked sidewalks are removed and repoured and all the trees pruned and shaped. It takes them every hour of those two weeks to get it all done.

So why the attention to detail? After all, how dirty can a chandelier get in six short months? It surprised me how much brighter the chandeliers were after being cleaned. I thought they were beautiful before, but the difference was noticeable. We believe nothing is too good for the House of the Lord. God will not dwell in unholy places and we will make His house clean for Him. It is worth every minute of work to be in that holy and peaceful place.

The lesson I took away from my latest experience of service was to examine my own life. Am I paying as much attention to detail to myself and my family? Am I letting our standards sag, turning a blind eye to a little dirt here and there? Do I get out the toothpicks to maintain my integrity and character? Do I make mistakes? Of course I do. I’m human. But I am working toward raising my efforts all the time.

The standard is set in Mathew 5:48 when Jesus said, “Be ye therefore perfect, even as your Father which is in heaven is perfect.” Naturally, I can’t make that goal in this life, but striving to come as close as I can is what I want. I try to keep that standard in mind as I go throughout the day. I don’t always make the grade. Some days I lose my temper or get impatient. Then I remember the lesson of the chandelier and the doors of the temple. I get out my toothpick and cotton gloves and get back to work.

images courtesy of The Church of Jesus Christ of Latter-Day Saints

 

FrontOur house is for sale and that means we get interruptions by real estate agents wanting to show the house to a potential buyer. Don’t get me wrong. We love the agents! We want more of them. Bring all your clients! We want an offer, please! However, each time the phone rings, we all stiffen just a little.

When we get ‘the call’, as we did tonight for a showing tomorrow morning, everyone has to drop their plans and clean. The kids are especially getting tired of it and I don’t blame them. It is tough keeping your room pristine every day of the week. It is like you never get to really live in your house anymore.

It isn’t that we are slobs and it takes hours and hours to get the house ready. It is just an unplanned inconvenience. It takes about a hour to straighten all the rooms, clean all the bathrooms, vacuum all the floors and clean up the kitchen. When we all work together, though, it goes more quickly. Many hands make light work. Thanks, kids!

The lesson is to enlist help when there is a lot of work to do. Offer to help someone else. It doesn’t need to just be family. I saw my neighbor roofing his shed a few months ago. I grabbed my hammer and went over. It was fun. I got to know him better in one hour of roofing than 6 years of living next door. Yes, I banged my thumb and ripped my pants, but it was worth it. Service always is because it generally comes back when you need it most.

 

shopA force multiplier is a factor that dramatically increases the effectiveness of an item or group. The military uses this term to describe tactics or conditions that greatly enhance their army’s ability to overcome. Technology, for example, can be a force multiplier, allowing a smaller army to overcome a larger, less advanced army.

A Focus Multiplier is a factor that increases the focus of a group or individual. That increase in focus can result in an incredible amount of good things happening.

My wife is a talented and dedicated gardener. She has taken an acre of weeds and turned it into an Eden that constantly draws compliments from passersby.  A couple months ago in early spring, I received an email from my wife. She was overwhelmed and stressed. She was falling behind. She laid out a 2 page list of things that needed to be done and asked for my help on Saturday. I took a look at the list and realized it was much more than one Saturday’s worth. I started on Friday, enlisted the kids and we piled into that list. By early afternoon, we had 75% of it knocked out and my wife happy and relaxed. She was back in control and has commented several times how much that focused effort helped her.

I have a shop for my woodworking, but for the last year, it has been such a mess that I could hardly move around in it, much less want do do anything in it. For the last nine months, I have said I need to get out there and clean it. I have even started a few times, but didn’t get very far before I gave up.

For the last three weekends, my wife suggested I not do anything in the yard for her, but clean the shop. I would go in there and move a few things around, shift a pile from one side to the other and give up and go work on something else. Today, though, she returned the favor of a couple months ago. She offered to come out and help me. She became my focus multiplier.

As you can see from the picture, my shop is now clean and arranged nicely. I wish I would have taken a ‘before’ picture so you could see the difference. I am so grateful to her for her help. Just having her there, quietly vacuuming, wiping (something I would never have done myself), arranging or organizing was enough to keep me going when I wanted to quit. And I wanted to. Several times at the beginning, I just about called the whole thing off. Since she was there, giving her time, I couldn’t do it. I had to keep going. She helped me find the focus I have been missing for nine months.

She is wonderful! I normally get very stressed by cleaning and organizing. I am a pack rat. I hold onto everything, just in case I might need it 20 years from now. Normally, she asks simple questions as she cleans – “Do you need this? Could we throw this away? What is this for?” Those questions usually cause me to hyperventilate and shut down. Today, she didn’t ask those questions, but quietly just started organizing my mess. It didn’t take too long for me to start identifying things that should be thrown away – without having a stress attack. I threw out more things today than I ever would have thought possible. Whether she meant to do it this way or not, it was wonderful and so relaxing.

Thanks honey, I really appreciate it. You taught me a lot today. Thanks for being my Focus Multiplier. I love you.

© 2011 Dan In Focus Suffusion theme by Sayontan Sinha